RentTrack Privacy Policy

The Fine Print

Please read the following carefully before using this site.

RentTrack Privacy Policy

RentTrack Canada Inc. ("RentTrack") is committed to protecting your privacy. This Privacy Policy describes to you our practices regarding the Personal Data (as defined below) we collect from users of our website, located at ("Site") and the services made available through the Site ("Services"). Additional policies and a description of the services are provided in the RentTrack Terms of Service which also define the usage and restrictions of our Services.

User Consent

By submitting Personal Data through our Site or Services, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy.

Types and Use of Data We Collect

RentTrack collects the following Personal Data from you when you sign up and use our Services;

  • Contact Information - name, email address, mailing address, phone number, etc.
  • Identity Verification Information - Social Insurance Number, date of birth, etc.
  • Payment Information - credit card or bank account numbers, billing addresses, etc.
  • Additional information provided by using our services or via feedback and contacting us such as, but not limited to; gender, salary,
  • demographic data, marital status, loan and credit card monthly payment, total amount and interest rates, home value.


Other Information We Collect Online

Other Information is any information other than Personal Information that does not reveal your specific identity or does not directly relate to an individual, such as:

  • Browser information
  • Information collected through cookies, web beacons, and other technologies
  • Demographic information and other information provided by you such as your date of birth or household income
  • Aggregated and De-identified data


Information Obtained from Third Parties

If you provide us personal information about third parties, or if third parties give us your information, we will only use that information for the specific reason for which it was provided to us. This includes information from credit bureaus, financial institutions, or other sources used to enhance use of our Services.

Use of Your Data

In general, Personal Data is used in the following ways:

  • to provide you with the Services
  • to personalize and better tailor the features, performance and support of the Services for your use
  • to send you administrative notifications, such as security or support and maintenance advisories
  • to respond to your inquiries or other requests
  • to send you promotional/marketing information, newsletters, surveys, offers or other information
  • to provide you with opportunities and functionality that we think would be of particular interest to you
  • to improve the quality of the Site and the Services,
  • to analyze, benchmark and conduct research on, user data and user interactions with the Services
  • to conduct market research, planning, troubleshooting, planning problems, detecting and protecting against error, fraud, or other criminal activity
  • to solicit your feedback.

Other information RentTrack uses (such as browser information, cookies, etc) is aggregated data for general purposes; to customize the content you see, improve our services, develop new services, and conduct research. Again, none of this data is tied to your personally identifiable information.

Disclosure of Your Personal Data

Forums, Message Boards and Chats. We may make message boards, chat rooms, and other interactive forums available on the Services. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), RentTrack may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on RentTrack or (b) protect or defend the rights or property of RentTrack or other users of the Services.

Third Parties

Links to Third Party Websites The Services may link to websites operated by third parties that we do not control. Our provision of such links is for your convenience and does not signify our endorsement of such other website or location or its products, services, or contents. When you click on such a link, you will leave our site and go to another site. During this process, any Personal Data submitted by you to any of those sites is governed by their privacy statements. We encourage you to carefully read the privacy statement of any websites you visit. Please be aware that the terms of this Privacy Policy do not apply to these outside websites, or to any collection of data after you click on links to such outside websites. Disclosure to Third Party Service Providers We may employ, and share your Personal Data with, third party companies and individuals ("Service Providers") to facilitate or enhance our Site or Services, to provide the Services on our behalf, to perform tasks, or to assist us in analyzing how our Services are used. These third party service providers are required not to use or disclose your Personal Data other than to provide the services requested by us. You expressly consent to the sharing of your Personal Data with our Service Providers for the sole purpose of providing services requested by us. Disclosure to Third Party Companies We may enter into agreements with Third Party Companies. A Third Party may want access to Personal Data that we collect from its customers. As a result, we may disclose your Personal Data to a Third Party Company; however, we will not disclose your Personal Data to Third Party Companies for the Third Party Companies’ own direct marketing purposes, unless you have "opted-in" by following the instructions we provide to allow such disclosure. If you have opted-in to receive email communications from a Third Party Company and later wish to discontinue receipt of these emails, please contact the Third Party Company directly to update your preferences. The privacy policies of our Third Party Companies may apply to the use and disclosure of your Personal Data that we collect and disclose to such Third Party Companies. Because we do not control the privacy practices of our Third Party Companies, you should read and understand their privacy policies. Advertising We may have agreements with companies that serve advertising on the Services on behalf of third parties. Choices and Opt-Out We offer you choices regarding the collection, use, and sharing of your Personal Data. We may periodically send messages via email, telephone, postal mail, or SMS that notify you of updates to your progress through the Site or Services or when you reach a goal/target. In addition we may provide you with updates regarding the Site or Services, and directly promote the use of the Site or Services and may contain advertisements for Third Party Companies. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to "opt-out" by contacting us directly (please see contact information below) or within your defined preferences.

Security of Your Personal Data

RentTrack is committed to protecting the security of your Personal Data. We use a variety of industry-standard physical, electronic, and procedural safeguards to help protect your Personal Data from unauthorized access, use, or disclosure. We also require you to enter a password to access your account information. Please do not disclose your account password to unauthorized people. From the time you login to our Site, communications between your computer and our Site are encrypted using secure socket layer (SSL) technology. While RentTrack uses these and other reasonable efforts to protect your Personal Data, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, RentTrack cannot guarantee absolute security of your Personal Data.

Contact Information

RentTrack welcomes your comments or questions regarding this Privacy Policy. Please email us at or contact us at the following address: RentTrack Canada Inc. Attn: Customer Service - 10060 Jasper Avenue, Suite 2020, Edmonton, AB, T5J 3R8

Correcting and Updating Your Personal Information To review and update your personal information to ensure it is accurate, contact us by email.

Changes to This Privacy Policy

This privacy policy may be modified from time to time to comply with applicable laws or to conform to our current business practices. If we modify this privacy policy, we will notify you by sending you an email and/or by prominently posting notice of the changes on our Site. We encourage you to revisit the Privacy Statement that is posted on our web site from time to time to check for updates. This Privacy Policy was last revised on April 4, 2017.